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Mr Slater

United Kingdom

1 Reviews
1 Reads
0 Useful

1 review

ITEAD Studio

Poor after sales support.

Poor after sales support. I note that a lot of the glowing reviews are by invitation. Mine isn't. Their technical support has a long way to go before it's acceptable. Frankie seems to be a busy person. They either ask a lot of irrelevant questions or they don't answer at all. They are obsessed with "send video". I asked them why some devices automatically take care of daylight saving time changes and others don't Never had a reply Frankie. The forum is just as bad with no intervention by their staff. Reasonable products, poor back office.

2022-05-22