BLUETTI Apex 300 - poor support for UK customers
I’m very pleased with my BLUETTI Apex 300 itself, but extremely disappointed by the lack of accessory support for UK customers. The Apex 300 has a P050A connection capable of providing up to 3,840W AC output, which was one of the features that interested me for using the unit as part of a home backup arrangement. Unfortunately, despite the hardware having this capability, BLUETTI does not appear to sell UK customers a suitable standalone P050A output cable. The particularly frustrating part is that an output-capable P050A cable clearly exists, as BLUETTI supplies a bidirectional P050A cable with other Apex 300 accessories such as the Hub A1. Yet it does not appear possible to simply purchase the cable separately in the UK. I have four standard 13A UK sockets on the Apex 300 which work perfectly well, but having to use one of those when the unit has a dedicated higher-capacity P050A output rather defeats the point of providing that connection. The Apex 300 is an impressive and expensive piece of equipment. BLUETTI really should make the accessories required to use all of its advertised capabilities readily available in every market where it sells the product. Great power station, but a needlessly frustrating omission for UK customers.