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Mrs Joanne Allen

United Kingdom

1 Reviews
1 Reads
2 Useful

1 review

Elevenforest

DO NOT ORDER FROM THIS COMPANY.

DO NOT ORDER FROM THIS COMPANY. Where to start. 0 stars. I placed an order which did arrive. Out of the 3 things I ordered 1 fit 1 was too big 1 was too small. I contacted the company because I couldn't find a returns label. I was told I could keep them and they would give me a 25% refund. I refused. I was then offered a 35% refund, I again refused and this went on. I decided on a 50% refund because I was losing the will to live. I was assured the refund would be in my bank account within the week. They promised me this twice, both times nothing happened. That was 20 emails ago and a month of contacting them. They have now stopped answering my emails now so. I am now €70+ down and it looks like I won't be getting any money back. I will keep trying though. Fingers and toes crossed.

2026-07-12Helpful 2