Where is my product? Featuring: The tale of the snippy customer service rep!
I happened across o2gearshop.com via priceblink and ordered a North Face jacket at a terrific price! +5 stars Prior to ordering, the site informed me, in bold red letters that the product "Ships After 5-7 Business Days." -1 stars I figured why not, I've never heard of this company before, but they offered free shipping, so I bit. +3 stars As of today (Jan, 20th, 2013), it has been 11 days since I placed my order and my product has still not shipped. -2 stars So, I got a little worried and I called the customer service number. There I spoke to a very snippy customer service rep. who reminded me of the 5-7 business day delay. She unapologetically informed me that my only option was to continue waiting. -4 stars TL;DR: I probably won't order from o2gs again. I saved 20 bucks but it's been 11 days and my order still hasn't shipped.