Bad level of customer service
When I moved 3 years ago I send a change of address 3 months before moving. It took 6 months before my new address was in the system. During these 6 months I did not receive any magazines. Beginning of this year I had to call again since had not received any magazines. This happened due to the fact I did not receive the letter requesting if I would like to continue my subscription (why would I not want to?). I called and excuses were made, situation will be resolved. Regrettably this will take 4 months and I will not be receiving any magazines. Very dissatisfied with this level of customer service.