Horrible quality, smelly and defective
The item arrived quite compressed and has not regained the shape depicted in the product image. Additionally, it emits an unusual chemical odor, which is unpleasant and even deters our dog. Furthermore, the quality appears to be subpar, especially considering the price we paid, and it does not resemble the item shown in the photographs. Email reply takes days or a week and didn't listen to what we requested about refund etc. Surely they just care to make money and not about the wellbeing of the animals or about a good experience to the customer.