Do your research, don’t believe the ads
Please don’t believe the slick website, social media ads, 50% off ending in 5 hours, and fast nationwide delivery. We spent £900 with a 3-10 day delivery. No delivery. No communication whatsoever. 2 phones ring out and lead to a full voicemail or a recording that says wrong number. Email is an auto reply. Live chat puts you in a queue then bumps you when you get to the front. I tried to contact them for 8 hours and finally got a hold of the poor social media person. Now saying delivery will be 25 days after order. Absolutely not. Our garden project is left half finished, delayed and over cost with trades waiting. I’m now battling to get a prompt refund and have seen the company is in liquidation. All of this could have been avoided with a more honest and reputable company. Please please do your research before you part with your money. I do however thank the social media person for at least responding to me. I just hope we can claim our money back now. Devastated. I have also learned this company has a liquidation notice. This really should be advertised as a liquidation sale or they really shouldn't be taking money when they are unable to fulfill orders. I am desperately trying to get a refund for over £900 now so I can finish my garden renovation, something I worked really hard to save for.