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Michael Critchlow

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

focalprice.com

A terrible company that borders on the fraudulent! Be warned.

I've used this company on and off for a few years, and shipment to the UK has always taken ages. But recently items have been weeks before being shipped and I've been sent emails saying that shipment methods have been changed even though previous emails have said that items were already on their way. Recently I've been told that my credit card might be stolen and that I need to scan both sides of my credit card and email the photos to them to prove I own it! This is clearly not required and they should not be asking for this. If ever you are asked to do this, walk away. You would open yourself up to fraudulent use of your card which your bank will not refund if you willingly provide the details to someone! Ordering via Paypal seems to be the only way to get goods from this company, but most recently I have been sent the wrong or faulty goods. I believe that this is on purpose as they know that returning items from the UK is too expensive to be feasible. Their returns policy is completely worthless. I will never ever use this company again. Do not be tempted by the low prices as you will pay in the end.

2013-04-13Helpful 1