Non existent warranty support - don't buy Growatt.
It's been two weeks since I've had a faulty battery. Initially I contacted Growatt who put me in touch with Lingxuan on whatsapp. He checked some things with the battery but couldn't find a fix and said an engineer would need to come to site. That was nearly two weeks ago and no update since. I've tried contacting via whatsapp and emailing multiple times, but don't get any replies. I called Growatt and was told they don't have a date for the engineer and don't know when the issue will be looked at. Terrible service. I'll most likely go through my credit card company to get a section 75 refund as Growatt seem unable to process the warranty claim or provide support.