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Laura Farrell

Ireland

1 Reviews
1 Reads
1 Useful

1 review

Multcloud

Continued charging me but account is on free tier

Used for years, service good. Then recently I lived in and noticed my account had changed to a "free account." But I was still being charged 7.99 a month. I don't know how long this sent on for, but it's disingenuous to continue to charge customers for a service tier that no longer exists. Cancelled my payments via PayPal because my account no longer shows I was a paying customer. Disappointing but I won't go back

2025-05-19Helpful 1