A very poor experience
I paid for a one-week subscription and the day after the subscription expired, they took a further and unauthorised £39.99 from my credit card. I tried emailing their support three times during the following week requesting a full refund, with no responses. I finally contacted my credit card company and filed a fraudulent report. Amazingly, the day after I filed the report, the full refund was back in my account, but still no contact from the company. Would I use them again? Never. There are plenty of others around who are very responsive.