missing logo at rayban spec
I've recently bought my rayban 5228 dark havana from smartbuyglasses.com.sg. I've received my spec within one week and I am really satisfied with the delivery service. But my nightmare began when I opened the spec box. I realised that my rayban spec has missing logo on the bottom side of the frame. I double check with the company website and with my friend's spec and realised that the spec that the company sent me is different from the photo that they posted. Another problem is that the logo on both side of the frame has different textures (one side is smooth and blend in with the frame, another side of the logo is pop out). I tried emailing the customerservice and servicemanager for refund but i didnt get an response from them. I'm utterly disappointed with the service and I hope the customer service will respond back to my request asap.