About SmartBuyGlasses
Data updated- Website
- smartbuyglasses.com.sg
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 110 reviews
- Replies to negative
- 97% (120/124)
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About this business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
Is SmartBuyGlasses legit?
SmartBuyGlasses (smartbuyglasses.com.sg) has a 3.7 out of 5 rating on OK.one, based on 565 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 70% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt shipping services, mentioning that items arrive well-packaged and exactly as advertised. Many people also highlight the helpful customer support team, highly reasonable pricing, and the wide selection of available brand frames. However, some customers noted that delivery sometimes took longer than initially expected or shown on the website. A few reviewers also mentioned encountering occasional issues, such as misaligned parts or receiving orders without proper processing. Consumers occasionally experienced delays with refunds or encountered specific difficulties that required contacting support to resolve.
Auto-generated from all reviews of this business. For reference only.What people say
I am really enjoying the glasses I have…
I am really enjoying the glasses I have purchased. During the buying process, the staff was very understanding , helpful and responsive to any queries about my prescription and the shipping process. They are very prompt in responding. I will definately buy again.
A Satisfied Returning Customer!!!
Hi. My recent purchase from your company was a satisfactory experience. I was able to select from a myriad of brands / designs / prices and avail of a very quick delivery service to receive my sunglasses. An issue I would like to highlight though is that I was able to find some sunglasses for a cheaper price from other online stores and would therefore encourage your pricing / management team to research the competition's pricing ... as a satisfied customer I would prefer to purchase from your store whenever I can ... cheers!
Great customer support
Great customer support, very helpful; and a quick delivery - love my new glasses!!
Great authentic product.
Happy Returning Customer
Hi. To begin with, the range of prescription frames & sunglasses frames is very good and offers customers a range of pricing options alongwith varied styles. The website is also easy to navigate and make the require selection. The delivery time lines are also quite acceptable.
Customer service was understanding
Customer service was understanding, kind and efficient.
Well packed and delivery was received…
Well packed and delivery was received within 2 weeks to Singapore. Price is also good as it is cheaper than retail.
Prompt and responsive communication.
Great product. Fast delivery
Great product.
I will buy more
The product arrived : On time Safely wrapped Undamaged Exactly as advertised Genuine validated by my local resellers The customer service was swift and effective. This is my fourth purchase and despite the wife saying I buy too many, I will continue to buy more (and a couple for her to assure my continued future purchases )
Many different types of brands to…
Many different types of brands to select and wide range of frames to choose from. Fast response time via chat. 24 hours.
Reasonable price for a great item!
Ordered a wrong size
Ordered a wrong size, got in touch with customer service for a refund and return. Response was so quick, really smooth interaction and they generated the SingPost postage return label within the following day, just dropped off the parcel at a POPstation. Really outstanding.
The spectator I order delivered in…
The spectator I order delivered in short span . The colour of the frame is quite unique.
Fast delivery and quality wise is good
Good sale for a reputable brand
nice
good and fast
The sunglasses was nice and well…
The sunglasses was nice and well packed. I am happy with this product.
Price and design available
Good to purchase fm here
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