Its a great product with reasonable…
Its a great product with reasonable pricing. Quality was good
About SmartBuyGlasses
Data updated- Website
- smartbuyglasses.com.sg
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 110 reviews
- Replies to negative
- 97% (120/124)
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About this business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
Is SmartBuyGlasses legit?
SmartBuyGlasses (smartbuyglasses.com.sg) has a 3.7 out of 5 rating on OK.one, based on 565 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 70% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt shipping services, mentioning that items arrive well-packaged and exactly as advertised. Many people also highlight the helpful customer support team, highly reasonable pricing, and the wide selection of available brand frames. However, some customers noted that delivery sometimes took longer than initially expected or shown on the website. A few reviewers also mentioned encountering occasional issues, such as misaligned parts or receiving orders without proper processing. Consumers occasionally experienced delays with refunds or encountered specific difficulties that required contacting support to resolve.
Auto-generated from all reviews of this business. For reference only.What people say
Fair
The Rayban sunglasses came well packaged. However, the nose pads were misaligned and required further adjustment at spectacle shop.
Good deal and response.
I found the ideal pair of sunglasses…
I found the ideal pair of sunglasses and was assisted by the customer service team to get a discount on the listed price which brought the price of the pair closer to my budget for the purchase.
Ordered a pair of Oakley's that turned…
Ordered a pair of Oakley's that turned out not to be in stock to be shipped out in 3-7 days. Support team Ben helped address the situation to expedite the terrifying from the supplier to them ship it out in timely manner. Very satisfied with the support team.
The quality of the products is good
The quality of the products is good. Cost is reasonable. The most important thing is that returning us very smooth and easy. So, if you make a mistake during shopping, the seller make it very smooth for returning.
Best Option for my glasses
Usually when we make our purchases, warranty is probably the last thing we think of or if we ever need it. I am impressed by the team on how they handled my warranty replacement when I submitted my warranty claim just barely 2 months before it ends. The team is professional, prompt and patient. I got my replacement glasses with new lenses after a few weeks. Great job and well done. You not only make me a happy customer, but a loyal and returning one too!
Good glasses
Received on time and delivery was good. The glasses were well received
Very professional customer service and…
Very professional customer service and speedy delivery - Perfect!
A* service!
Great communication and service and I love my sunglasses
Smooth transaction
Smooth transaction. Got my spectacles within a few days. Very well packed and at a fabulous price
Happy customer.
Fast and reliable transaction. Received updates promptly ofter transaction is made.
This is the second pair of sunglasses…
This is the second pair of sunglasses I've purchased this year through SmartBuyGlassess.sg. I've always received genuine products in good condition and with excellent packaging. They offer a wide variety of new and fashionable brand sunglasses at reasonable prices, and frequently have coupons or discounts. Their service is warm and attentive, and all products are genuine with impeccable packaging, giving customers peace of mind and trust. I will definitely shop here again.🥰 In addition, I would like to take this opportunity to express my sincere gratitude to the SG customer service team for resolving some technical issues I encountered during this online shopping experience-SmartBuyGlassess.sg, which ultimately allowed me to finally own my favorite pair of sunglasses.😘😘
Nice sunglasses. Fits just nice.
Good price good selections
First delivery
First delivery, genuine product very 👍
Great product
Ray-ban
Great range of products and the assurance of the authenticity of the products. Transaction was pretty seamless and they have a feature to allow buyer to see how the glasses would look on them which is quite cool
Everything from the 1st step of…
Everything from the 1st step of ordering till the moment I received the eyewear have been very smooth sailing. This is my frequently visited site for my eyewear replacement.
Smooth and expedient transaction
Smooth transaction, received purchase within a week. Item as described
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