Rubbish, steer clear
Unfortunately I had to give this company a 1 star rating as there was no option for a zero star rating. Steer well clear. I was convinced by a very plausible-looking website for Keen shoes, I like this brand and the website was masquerading as a factory outlet/discount site, I paid my money but alarm bells rang as soon as I got a very vague receipt for my purchase and then an amount was deducted from my card that was about 30% more than I expected to pay. I have been chasing them for a full invoice showing my charges, ever since. In the meantime I received a package with obviously fake Ray-Ban sunglasses. The tracking number on the package was the same as the one given for the parcel which should have contained my shoes. Clearly this is how they operate their scam: Professional website, cheap prices, fake product and a legitimate paper trail so that they can claim that they acted in good-faith when your goods (or the wrong goods) fail to materialise. I have been in touch with their "customer-service" department and they do respond to emails. So far they have only offered to make a 40%refund of the discount amount paid, not the full amount deducted from my card. I do not normally fall for these kind of scams but I wish that I had checked reviews for the site (www . keen boot uk . com) before ordering. Moral: do your research and if something is too good to be true it probably is. These people are criminals, they know that they are and at the moment they seem to be able to act with impunity. Steer clear of them and if you happen to be scammed report it to the authorities