Exemplary Customer Service from Peak Design
I have purchased several items from Peak Design over the years. First rate, innovative products. Unfortunately my 8 year old, V1 Everyday Messenger Bag, developed a problem, where the strap connects to the bag. I made an initial enquiry, and without any prompting, was instructed to register the item so as to make a claim under lifetime warranty. I was amazed at the speed and level of customer service. Four days later I received a V2 Everyday Messenger Bag, as a free replacement. Customer service does not get any better!