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Karen - Cheshire

United Kingdom

1 Reviews
5 Reads
2 Useful

1 review

Effy Jewelry

Do not buy from the Cruise ship stores

Do not buy from the Cruise ship stores. Over priced and poor quality. Lab grown diamond vastly over priced and the mined diamond poor quality. After 5 months the ring lost one of the diamonds. I appreciate they are showcasing on the ship to people with lots of money who probably don't do their research. I don't have lots of money and unfortunately I did not do my research, and I can blame no one but myself. After weeks of communication with customer service in the US I am resigned to the fact that I can only have the ring repaired if I post (at my cost and my cost to insure) to London. Not the customer service I expect after spending what is "a lot of money to me" Ensure you do your research on lab grown diamonds before you buy from them - especially on the cruise ships.

2026-01-09Helpful 2