Very bad service
I placed an order for a set of metallic watercolour paints in October. It has still not arrived and we are mid December. I have sent several emails querying this and have not had any reply since the first query, which prompted the discovery that the package had not been sent out. At that stage I was offered a refund or a replacement, I opted for the latter, which was sent out on 25th October and since then have neither seen nor heard from Homewode despite several emails querying the whereabouts of the package.