Low quality, terrible customer service - wiped out my message history in my account!
I ordered a tablet for my 82yr old mother with failing eyesight so I could oad free call apps to make calling her family living overseas easier to call. The time and date were set for China and couldn't be altered and after installing some apps, was no longer able to scroll though the screen - not helpful with a touch screen! Prior to the scrolling function failing, I sent a complaint to them initially about the wrong connection for the UK and they sent a new one for Europe - so helpful! , which they replaced quickly - good! I then added to this message to say the product was faulty. They asked me to send GBP 15 as it would be quicker than returning - Really?! I have to pay extra to get a new unit to replace a faulty unit they sent! I have had no reply, just logged into my account to find that all previous messages and the RMA has been removed. Would I buy from them again? - not a hope in hell's chance! Lesson learned - never buy cheap products and always check the reliability of the company you are dealing with!