Disappointed Veteran
Was browsing for a computer for a VA Education Program, BESTBUY Introduced me to IST Computers and please read below IST Computers sent me the wrong unit, take forever to receive a response, can not leave a review on Best Buy so I will warn people here. The computer they sent was wrong and what makes it worse was that I needed this for a Veteran Educational Program and now will have to exit due to this issue. The fix was for them to reimburse $300 to make up for their mistake. The mistake was they forgot to put 16 GB of ram and oh yeah the Terabyte Hard drive. How are they a company? They are known for doing this. You would think BestBuy would not advertise them as a partner. I hope your business closes! EVERYONE if YOU BUY FROM HERE CHECK YOU HARD DRIVE and RAM! MAKE SURE IT IS THE AMOUNT YOU HAVE AGREED TO AT THE TIME OF PURCHASE! Josh, thanks for letting me know that you signed off for the day as you are the one you told me to reach out to you. BESTBUY WON'T LET YOU PUT THE REVIEW ON THEIR PAGE UNLESS ITS POSITIVE NO RESOLUTION! BUSINESS AS USUAL! RETURNED THE UNIT, THEY KNOW THAT I RETURNED IT DUE TO USING THEIR SHIPPING LABEL BUT I WILL END UP WAITING OVER A WEEK FOR A REFUND. FOUND A BETTER DEAL ON NEWEGG WAY TO GO BEST BUY!! VETERANS READ MY WARNING, THIS COMPANY DOES NOT CARE OF THERE MISTAKES!