For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

CosplayShow

Claimed

62 reviews

3.962 reviews
Write a review

About CosplayShow

Data updated
Website
cosplayshow.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
38% (6/16)
Do you own CosplayShow? Claim this profile for free and start replying to reviews.

About this business

We dedicate to a cosplay costume online store and always catch the latest trend in the market. Providing quality products at a great price; moreover, have been consistently focused elsewhere. Our goal is to offer one of the best customer experiences in the industry all while providing exceptional customer service. Good customer service to help you, whatever the problem is. Our Guarantee helps put the mind at ease -- if your order is not perfect, we will take the necessary steps to correct the issue.If you're confused about your size, we provide one-on-one advice. Our contact methods are multiple, our Email WhatsApp and Phone Calls are all available, serving customers all over the world, whatever you speak the language, we do our best to help you, give you our best service

Written by the business, not verified by us.

Is CosplayShow legit?

CosplayShow (cosplayshow.com) has a 3.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 38% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Product Photos do not belong to this comoany

This company has stolen multiple business product photos, including my own: The Little Kitten Boutique. This is copyright infringement and is illegal and they are being reported. Those photos are not their garments and I am really not sure what you would be receiving....as many other reviews have stated, the item looks nothing like the photo. BUYER BEWARE

Reply from CosplayShow2026-02-28

Hello, Thank you for your feedback. We take your allegations very seriously and have conducted an internal review. After verification, we can confirm that our website is not currently selling any products related to The Little Kitten Boutique, nor are we using or displaying any of your company’s product images. If you believe there is specific infringing content, please provide the relevant links or exact page details so that we can further investigate and address the matter promptly. At the same time, we kindly ask that you refrain from making definitive accusations such as “theft” or “illegal” without concrete evidence, as this may cause unnecessary misunderstanding or reputational harm. Should you be willing to provide more detailed information, we will be happy to cooperate fully with your review. Thank you for your understanding.

I Paid EXTRA to receive the product I…

I Paid EXTRA to receive the product I bought within 6 to 10 days, and its being over 10 days and I haven’t received. I try to call the customer service number there’s on the website and no one answers. I try to email, it doesn’t get delivered. And the customer service chat on the website doesn’t help at all and it take days to reply. TERRIBLE!!!!!!!! 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

I ordered 2 costumes 7/25/25 it has…

I ordered 2 costumes 7/25/25 it has gone thru bank but still in processing payment. Unable to reach the company all emails are demon. Now working with bank. DO NOT ORDER FROM THIS SITE

Reply from CosplayShow2025-08-06

Dear Valued Customer, We sincerely apologize for the inconvenience caused by your recent shopping experience. We have confirmed the delay in your order and have prioritized its processing—it will be dispatched shortly. Our customer service team typically responds to emails within 24 hours (on business days). If you haven’t received a reply, please check your spam folder. Thank you for your patience and understanding.

I ordered a kids' Deadpool costume on…

I ordered a kids' Deadpool costume on October 18th. The purchasing aspect was fine, no problems. I still have not received my costume as of today (November 7th) The last update I have on the UniUni shipping site is that my package was routed to the wrong city. Costumer service with Cosplay Show has been awful. I have sent two emails to request a refund, however you can't get a refund until you send the item back. BUT I DON'T HAVE THE ITEM!!! I tried explaining that through customer service bot and have not gotten a response.

I VERY much discourage using this…

I VERY much discourage using this company. I purchased 3 costumes from them and have had nothing but trouble. They take days to respond to messages, then give non answers. My Flash costume was so bad, it was unusable. The mask had different shaped eye holes cut and sewn so crookedly, bunched up at the nose, that it could not be used. They took two weeks to respond, offering me $10; by then my party had passed and I was unable to use it. The Nightwing costume did not look like the one pictured. The Green Lantern said it came with a mask, but did not and they took 2 weeks to respond saying that it really didn't. Rather than publish my bad reviews, they entered "default praise" as the review on each of the costumes. The return policy requires that your get their permission to return it and that you return it in 7 days, you pay for shipping and customs, then they deduct a restocking fee. That's not very helpful when they take a week or more to respond to you. Additionally, I have had difficulty finding someone to ship it back to China, and at this point am thinking returning it means I get next to nothing if anything from it AND they get to sell it at full price to someone else.

Good customer service I was a little…

Good customer service I was a little disappointed that I had to cancel my order because of the shipping began after Halloween. But overall they responded and tried to find alternative costume that will ship earlier but I was already committed to different option but i will keep in mind about this option again for next year.

great customer service who expedited my…

great customer service who expedited my costume without me paying anything extra to ensure I would get it before the date of the party. I ordered the costume on the 29th of Feb and received it on March 16th (party on the 21st) excellent reactivity to my requests too and solution oriented

Too small item and no reaction when I complained

I ordered shoes and they were too small. I gave the correct size and measured the shoes and they were smaller than the size specified on the size table on the website. I contacted the customer service after 2 days and again some days later and never heard back. Very bad experience!

Good website but very deceiving

Good website but very deceiving. It says delivery in 24 hours on the product page but when proceeding to checkout it says 8 to 15 days (both normal and express delivery). Plus, after adding a €26 item to the basket, at checkout they charged me extra €17 for for standard delivery, €3 for insurance, and approx. €2 for customs fees. Total €49 for a €26 order. Cart abandoned. Never again.

Reply from CosplayShow2024-02-07

Thanks for sharing your review. Questions about our product lead time and shipping time. We are happy to provide you with information to clarify this. Product lead time is the time it takes from when you place your order to when the product is ready to ship. Shipping time is the time it takes for the product to be delivered to your address once it is ready to ship. In other words, product lead time does not include shipping time. Therefore, when you are considering the total delivery time for your order, it is important to factor in both product lead time and shipping time. Product lead time can vary depending on the type of product, the product's inventory status, and the size of your order. Shipping time can vary depending on the shipping method you choose. For example, if you order an item that is in stock, product lead time is typically 1-3 business days. If you order an item that needs to be backordered, product lead time may be longer. Similarly, if you choose standard shipping, shipping time is typically 5-7 business days. If you choose expedited shipping, shipping time may be shorter. About the additional fees, it is opted for by default, but if you think it's not necessary, you can unmark them.

Absolutely shocking customer service

Absolutely shocking customer service, I’ve ordered from these before & should have learnt my lesson but as they actually responded the first time I thought I’d try again! Nope still no answer despite many messages sent, always say it’s not worth returning etc but then don’t reply when you want to go forward, DONT BOTHER!!!!!

People also looked at