Totally ignored, unacceptable …
Bought two bags of carp bait then realised they had put the wrong postcode on the parcel. Tried to sort it with DPD told to contact seller. Only way to contact Fishdeal was through an email form which I filled in. No reply. Tried DPD again totally useless. Emailed fishdeal again still no reply. Parcel Tried to be delivered to wrong address. Tried DPD again but still useless. Next day spent an hour sitting at wrong postcode area when I saw a white van with the driver looking at his phone go past. As he came back down the road I waved him down and luckily it was a driver for DPD and he had my parcel. It is ridiculous the address was right just wrong postcode which is what the driver looked at. I only live 5 minutes away had he read the address. I have not heard anything from fishdeal customer service, so as far as I am concerned I would not recommend them or be using again.