Improved service lately.
I have been an Optiontown customer for 2 years and have purchased several flight passes with my preferred airline. The experience improved over time; at first, they were a bit clumsy, but now they respond quickly and sort issues. Unfortunately, the airline I regularly used to travel to my home country increased its prices on Optiontown by 70%! It’s no longer convenient to buy tickets in a pass. I can save money by purchasing a single flight in advance from other providers.