Waiting for someone to start to review my claim.
I submitted my claim on the myexcessclaim.com portal on the 20th May. It is clearly stated that they would be in touch within 5 working days. The 17th working day just passed and no sign of them. My claim is still in submitted status. I’m not upset, but I am surprised that he’s spreading false information. Also, I sent an email but no one has replied. So poor customer experience what a pity