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United Kingdom

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Interactive Brokers

Fintech - what a signup nightmare, now with Interactive Brokers

After the horror with Wise, I tried to set up a trade account with Interactive Brokers. It seemed to go well, I was even able to get a person on the phone to ask if they handled a certain ETF that was not handled by my bank investor service, nor by Degiro. He said that they handled this fund. Then the application wanted me to fund the account. But my passport names were truncated in a weird way, there were names missing. This would clash with my bank for sure, and waste all my time and energy in setting up this account. No email to be found, go to Client Services it said, where is that? No link. Cant go to another page. Finally I cancelled the entire application, thinking to start over again, but no, wont work. Now only user name and email address remain, like sad remnants of what could have been a nice business relationship. I'm so sick of all this fintech s***. It's like nobody there knows how to properly use technology. Nothing works, it's all about automation, but it's not properly thought out and tested. And it's not only fintech, but everywhere. The world is tired, but people still want to grope money. Back to chopping wood, folks, smoke signals and the peace pipe. Cheers.

2026-06-05Helpful 1