Outstanding customer service
I’ve been using Lensmart for a few years and have bought several pairs of glasses, the prices are remarkable and the quality of prescription is excellent. They also stand out for their excellent customer service, something which is sadly lacking in many online retailers now. They are professional, respond quickly , efficient, and empathetic towards customers. Recently I purchased a new pair of glasses, I had a problem with the screw falling out of the arm , I contacted them with photos, they always respond to every email. They have offered to send me a new pair of glasses to resolve the issue. You can’t ask more than that. 10/10 highly recommend for prices and customer service.