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matt

United Kingdom

1 Reviews
1 Reads
3 Useful

1 review

Creality

Ok prints, low-quality printer, zero customer service

After quite a steep learning curve, we have been able to get acceptable output from our K1-C. But if something goes wrong, Creality simply is not there to stand behind their products. A few months of light use into owning our printer, the glass door just "exploded" with a loud bang for no reason. There were bits of shattered glass everywhere, luckily no one hurt. I've contacted the company several times for a replacement and received no response. Zero. In working ith the printer, I've noticed quality issues, like stripped screws (from the factory) on replaceable parts. I wouldn't buy from Creality again.

2024-12-02Helpful 3