So far, so good!
Short version: yes, I would recommend this company (but please read my long version, below). Long version: About 2 months ago, I purchased Blaze LBM 32-Inch 4-Burner Built-In Propane Gas Grill - BLZ-4LBM-LP. My prior outdoor grill was manufactured by DCS which stands for dynamic cooking systems. I purchased it through this company back in 2013. The DCS grill was good, but I wanted to try something new. I spent many hours researching different brands on the Internet along with reading reviews. It doesn’t matter which brand you choose. You will always find a handful of terrible reviews for every brand out there. Trust me, there are several negative reviews on barbecue guys. Also, one cannot write a Google review on this company. In case barbecue guys reads this review, you almost lost my business due to this fact. However, the positive reviews outnumbered the negative ones so I decided to give them a shot. When you do your research, you will see that this company spends TONS of money advertising. With this kind of ad spend, they must sell thousands of units per month. Like any company selling products on the Internet in a large scale, volume, you, as a consumer, need to stay on top of your purchase. In my ordering with them, there were a couple of issues that needed attention by a human (and not an AI bot). I stayed on top of these issues with different representatives from barbecue guys and, eventually, all of my issues were taken care of. For my troubles, they were kind enough to give me $150 credit towards items in their store (which I ended up using). However, they did take care of my issues after my follow ups and my grill arrived at the proper price and in the specified timeframe. Also, they did a great job packaging it. I have used my grill at least a dozen times and, so far, it has worked flawlessly. One thing about this grill is that it cooks EXTREMELY hot. It doesn’t matter if I’m cooking steaks, hamburgers or fish… I have to put the burners on the lowest setting possible. Burners are all cooking evenly too. I also went ahead and purchased their proprietary brand of doors that go underneath the grill. Saved me money compared to the brand names. Finally, I was going to attach pictures of the grill but cannot find a link to do so. Hopefully this review helped. Good luck with your grill shopping. Cheers from sunny, roasting, Dallas, Texas.