ZERO customer service
I received my D12 RC truck from WPL direct from China, no issues there. The gearbox was really noisy and the rear axle partially locked. I contacted WPL about it who asked me to send a video, I didn't have the facility to do that but then heard nothing at all, I left a disgruntled comment on their Facebook page which did get there attention and I was accused of slander - false of course as for it to be slander it has to be lies. Since then I have still heard nothing whatsoever, so I'm left with a car that I have to somehow repair myself. Now I know why they don't accept PayPal, this should have been the first warning sign. DO NOT BUY FROM THESE PEOPLE.