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David Sitko

United States

1 Reviews
2 Reads
0 Useful

1 review

PurolatorAirFilters.com

The product appears to be high quality…

The product appears to be high quality and worth the price. The filter, design and case are well made. The shipping time was delayed about two months due to the pandemic and not the fault of the seller. The only disappointment was that my credit card was billed almost immediately even though the order was not in stock. I received an invoice via email indicating paid in full. The reason for my giving four stars is that I was never contacted regarding the extended delay to provide a status etc. I feel that the status should have been emailed to me periodically. When I called to inquire about a month after ordering Daniele provided an excellent update and very pleasant customer service. When I called a second time about another month later Daniele again provided excellent service.

2021-07-11Verified