IF ITS NOT BROKE DON'T FIx IT.
We are a Disabled household. The easiest way for us to grocery shop is on line. Asda never caused any problem with deliveries/time slot until now with their updated web system, if it's not broke don't fix it. Today our delivery 3.00 - 4.00 is delayed and that's it, no reason, so will I get my order or not? UPDATE> Yes received my delivery. Arrived three minutes past 4.00 and lovely delivery driver we asked him what was the problem and he did not know anything about the delay or any message that had been sent to us. He looked most surprised. So I hope this problem does not happen again.