My product arrived quickly
My product arrived quickly, well packed. I haven’t had to use customer service so far! One comment I will make is that when I scanned the QR code on the instructions to download the app I couldn’t seem to add my device or access Bluetooth so I uninstalled it & got it from the App Store & everything worked properly. This is my 1st power station & my Bluetti (Elite30 V2) is working as expected. It’s primarily for home back up in the event of power outages, nice & portable but will probably get a bigger one at some point too. Thanks.