Waste of time and money
I bought the unlimited plan April 4 - 2025 to sync our Google Photo's Google Drive and Evernote accounts to my local Synology disks. So far so good, but when starting to sync i got all kinds of errors. I tried all settings, sync, mirror, transfer, real time, simple sync and so on. Support does not help in any way - just telling us to choose less files - re-add Google Photo/drive or Evernote. I have done this so many times and it is really frustrating. It's easy to loose track of tasks if you have to relate to 50 different tasks to be able to sync a small amount of data. Regarding Google Photo - Multcloud support admitted that they trouble reading data and they have to reprogram on their side. Timeline? They say weeks. This is terrible! I believe they have more trouble with Evernote. Evernote points their finger to Multcloud. I have used more than two weeks trying to get Multcloud to sync our files communicating with support 25 mails getting nothing useful from them. If MultCloud had delivered by their promises the product would have been just what I need but now there is only lot's of timewasting operations. (I have now downloaded all my files manually from Google and Evernote. It took just some hours) Last answer from support at multcloud.com to arild.lovaas at autosense.no: Thank you so much for contacting us. Due to recent updates to Google Photos' official API permission policies, third-party platforms (including MultCloud) are now restricted from accessing Google Photos data. As a result, MultCloud is currently unable to list original data from Google Photos. We are actively exploring alternative solutions, including communicating directly with Google Photos, to resolve this issue. However, we are currently unable to provide a specific timeline for resolution. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and support. We will share updates as soon as there is any progress. If you have any other questions or suggestions, please feel free to contact us back. Best Regards, Fiona