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Janna Hoehn

United States

1 Reviews
1 Reads
0 Useful

1 review

Babyonlinedress

Nightmare

WE have had the worst experience ever with this company. We ordered the wedding dress nearly a year ago, what we rec'd was nothing like the photograph. The quality was unacceptable, the lace was crooked, frayed, it was not the color depicted in the photo. Later on we found the dress was actually a Maggie Satero gown that they posted the picture of on their site. The dress we rec'd looked like it had been sitting in a store window yellowing by the sun. It had silver sequins on it that weren't not shown in the photo.We contacted the store immediately to start the refund process... they gave us the run around for 10 months now.. they agreed to give us a partial refund as it would have cost us $100 to ship back... to date they have never given us the refund they promised. Your wedding gown experience is supposed to be a joyous occasion, this was a nightmare. I would never recommend this company to anyone. Don't get stung like we did... do not order from this company... !!!!

2015-03-12