Not stoked
It's my first time ordering from Fetpak. I was given no delivery details. It has been ten (10) days since I placed my order (3/7) for some Poly mailers. I left a voice message on 3/15 the email replied my order would be delivered the following Tuesday 3/12.... didn't make any sense. I was also given a tracking #, but no carrier details so where should I go to track the package? I paid $7.95 for shipping.... and no indication was given as to how it would be shipped. I have used U-line for years and wanted to try Fetpak as they had a better price on the item I was looking for. After this, I'm happy to pay the higher price and know I'll receive what I'm ordering in a timely matter and have all the tracking info I need and the carrier at the time I place the order. I was looking forward to establishing a relationship with Fetpak as I own an apparel company and ship packages weekly.... I'm curious to see how their customer service resolves the issue... TBC