Customer service is non-existent
Customer service is non-existent on the weekends when most people would be putting it together. Also, I received no instructions. I watched their video and some written from their website and it was scant and inaccurate! It is not an hour install. The panels do not just slip together. You have to shove and bang them together which is quite labor intensive! They do not warn you to make sure the panels with ball holes should have the holes in certain quadrants. I went to put the green down and the holes did not match up! I had to take it all apart and start all over! Two full afternoons and still one hole in the green is off center enough so that the ball won't roll in easily. I asked for help and basically got, "well you didn't put it together correctly then". Horrible customer service for what is supposed to be a superior product. I am not happy and they don't seem to care.