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Anne

United States

1 Reviews
1 Reads
0 Useful

1 review

Pinkyparadise

Wonderful Lenses horrible service.

I ordered my lenses back in January, they where sent to the wrong address, the company never informed me that the contacts where not delivered and where sent back to the company. I had to ask after waiting 2 months. I then requested they send it again, to the correct address. None of the lenses I originally ordered where in stock anymore, so I had to order all different lenses. I also paid an additional fee to rush deliver the items to me. Never got a tracking number... waited and waited, nothing. Finally contacts them after a month and half of waiting. They never shipped the contacts out! They then rush shipped the contacts to me, TO THE WRONG ADDRESS AGAIN! I finally got the lenses, and a free contact case as a apology gift for them royally screwing up. I love the lenses, but I don't think I would ever order from this company again, because of their horrible service.

2015-05-06