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Simon

Netherlands

1 Reviews
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1 review

To2c

Not a good experience

After receiving my phone from To2C there only was trouble. First, my phone didn't work properly at arrival, but convincing To2C that my phone actually did't function took about 3-4 week. Lots of confusing emails, asking me to sent 'proof' of the problem. After sending an email with pictures of the problem, I needed to sent video proof instead, and another one, and another. I had to call in PayPall Buyer Protection before they would actually promise a refund and let me send back my purchase. I finally sent the phone back by airmail, and now i'm waiting over 4 weeks already for my refund. With again, lots of confusing emails and stalling. This is by far THE worst online shopping experience I've ever had. I wouldn't recommend To2C

2015-05-12