United Kingdom
Still in constant contact with this company having not received the hat l ordered on 16th March. The hat is on its way l am told after two arrival dates came and went. The tracking was written in Chinese.l queried this as the advert says the hats are handmade in.USA and Italy. The company have now told me their factories are in.Asia. l have asked them to quantify why their advert seems to contradict this. I await a response.
Ordered a hat on 16thMarch 2023 when promised 15 day delivery failed to.materialise l emailed company. They replied saying they were 'not liars' and hat would arrive within three weeks plus 'air drying time'. After three weeks, still no hat, so contacted again, hat promised in a week with accompanying note that is was still being made and they were not scammers as they had replied to my email!!! I asked for tracking details and what l was sent was in Chinese...in their advert they say the hats are hand made in Italy and USA, l have queried why the tracking info.is in Chinese. It is now7th May and hat was ordered on 16th March.....l am still waiting!!!!! Wish l hadn't ordered the hat now!