Hack, Scam, and no item
I ordered some trivial items on FocalPrice.com. A few days later, I received a call from my credit card company saying that my card number had been used elsewhere (I had been breached), I also received calls from another merchant for the same issue, and I started receiving scam phone calls. I'm very protective of my information and only regularly use this card at a few trusted merchants. All evidence points to that FocalPrice either has weak security or is in on the breach. An empty envelope eventually showed up from FocalPrice (about a month after my order) and there were no contents inside. I contacted FocalPrice and included a photo, and then was told to file a RMA. I did so, included a photo, and then was asked to include more photos (of which there were none). So, I had to file a chargeback. What a disaster it's been for me having ordered from FocalPrice. It's not worth it.