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clare

United Kingdom

1 Reviews
6 Reads
0 Useful

1 review

Asda Groceries

The new app is really trying my patience

The new app is really trying my patience. No narrowed down delivery time just the standard 2 hour slot showing but most frustrating is being unable to amend an order. Sometimes it lets me amend a couple of times but you can guarantee that my final, most crucial amendment never goes through. It always says Unable to take payment. I've phoned and used Messenger but all you get is "We're working on it". My delivery pass is due for renewal in December and I'm not sure if I should renew it. I like Asda but this is seriously frustrating. Is it so difficult to get some tech experts to fix the glitches. Come on Asda or you'll lose so much custom.

2025-10-22