Please beware
Please beware - we initiated the Try before you buy scheme and my daughter tried 6 dresses at home. She selected and paid for one. We repackaged the remaining dresses & returned them within the agreed time with the prepaid postage label (sent by JJs House). We kept the receipt from the Post office. HOWEVER, JJs house deducted €748 from my bank account due to the non returned dresses!!! They claim it’s our responsibility that they haven’t received the returned dresses even though we produced the proof of return with the Post office receipt! They did not pay for tracking or for parcel registration with their prepaid parcel label and because of this we cannot locate the parcel since we posted on 24th August! I will NOT be ordering from them again & advise other future purchasers to aware of possible deductions from their account. Thank you for responding to my review - please note we extended our time to return - by 3 days (email to prove this was agreed by JJ house) so we did not return the parcel late - it was still within the timeframe. Will still not order from your site again! However, I will say the dresses were of good quality & beautiful. JJ House pay extra for the return postage so parcel can be tracked even if the consumer has to pay a little extra to save such upset!