XIXiaomi Global★★★★★
Very impressed with Xiaomi phones.
I have been buying my phone from China for years now. I have tried various brands with varying degrees of happiness. Typically the phones are good, but have had some issues lately with Ulefone brand phones. As a result I decided to try out the MI (Xiaomi) phones recently. I just wish I had converted to Xiaomi sooner. I bought two Redmi Note 5A devices and have also ordered a higher spec Xiaomi Redmi 5 model. The phones themselves are very well made and nice to use and hold. The UI is very well designed and intuitive and the features loaded as default are brilliant. The frequency and standard of the software updates provided by Xiaomi is very good, in fact they are way better at this than any of the other smartphone manufacturer I have tried from China. All in all I think the quality and support from Xiaomi and the value for money of their phones is fantastic. I am very much a fan now and will only buy MI from now on. Thanks. PS: I am not being paid or incentivised in anyway to write this report, I just think good service and value for money should be recognised as well as highlighting poor service etc.
2018-04-20
ULUlefone★★★★★
Buyer Beware of Ulefone Power 2
I bought a Ulefone Power 2 smartphone. The wifi connection kept dropping so I opened a support ticket with them. They did not provide any help so I kept trying different things myself to resolve the problem. I thought it could have something to do with the battery saving settings and was sure I found the problem and solution so got back to their support team to update them. However, the problem returned and after further investigations by me (still no help from Ulefone support) I discovered the real problem, due to a software bug in the phone the antenna could not support wifi and Bluetooth transmissions at the same time. I opened a new ticket and told them the problem. They replied saying that this was expected behaviour? which of course is total nonsense. They were saying that it was "normal" not to be able to use bluetooth and wifi at the same time!? so no using a BT headphone or wearable device while being connected to to wifi. When I pointed out the absurdity of their assertion they said that a software update would be issued shortly for the Power 2 and I should keep an eye out for it. Of course it never materialised and I waited for months. I contacted them to ask when the update was coming and never received an answer.
I will never buy another device from Ulefone and wanted others to know of this experience so that they don't end up with a defective smartphone as I did. Thanks.
2018-04-19Helpful 1
