Unprofessional
Ordered phone. By the time it should have been delivered I contacted them regarding tracking number. They claimed address was incorrect but did not bother to contact me. Gave them two addresses both of which were complete and correct. Continued to claim that I do not know my address, i.e. that the address is incorrect. Asked to be put into contact with management and/or the shipping company (DHL). Never received contact details. Ultimately reported the company to Paypal and they ultimately refunded me the money. I actually do not think they were attempting fraud, just that they are utterly incompetent. Pity.