BE VERY CAREFUL WHEN BUYING FROM THIS COMPANY
I placed an order in mid-August for a laptop, which arrived at my home in a few days. The box indicated the model I had purchased and paid for, but once I checked the product and verified the system information, I realized it was an inferior model. However, I had paid more for a superior one, so I contacted the seller, and they responded that it was a warehouse issue. They offered me two options: return the product for a full refund, or accept a €30 discount and keep the laptop I had received. I chose to get a full refund and sent the product back. Throughout our communication, they kept insisting that I close the dispute and not leave any negative comments about them. They even sent me a photo of the product as they received it at their facilities, assuring me that they would process the refund right away and asking me once again to close the dispute. A few days passed, and the money was still not back in my account, so I contacted the seller again to ask about it. This time, they said the open dispute was an error and that they might be able to refund the money in November, three months after my purchase. Meanwhile, they had the product back in perfect condition, ready to be sold to another potential customer to scam. Be careful with this seller; they are unreliable, only want your money, and do not provide after-sales service. I do not recommend that anyone buy products from this company. If you decide to purchase from them, I wish you luck because you might need it.