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Customer

United Kingdom

1 Reviews
2 Reads
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1 review

Essenther

I wish I could give zero stars.

I wish I could give zero stars. First purchase was fine, good front fastening bra, perfect for what I needed so I bought 4 more. Every single one of the bras broke within 8 weeks. The front fastening clasp has snapped. Essenther are refusing a refund or exchange quoting their 30 day exchange policy. There is no policy on faulty goods. Faulty goods should be allowed to be returned within 6 months according to the consumer act but this company doesn’t adhere to that. They think it’s fine for a bra to last a couple of weeks and then break. So I’m out of pocket and have 4 totally unwearable bras.

2025-03-12