Do not use this company it’s a scam
I needed to convert a pdf so paid the 0.99p on 2nd February and just been charged £29.99 and emailed to explain I didn’t sign up for subscription. It states if you have technical issues which I did as it didn’t work convert all the text into word. I’ve explained the situation and automated Tom from customer service just responds with a template email saying sorry we can’t give you a refund as per our terms and conditions. Don’t use this company irs a complete scam.