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Heath

United Kingdom

2 Reviews
2 Reads
2 Useful

2 reviews

DJI

So Far.....Getting there...

So Far... Not Great.. (read full review for more) I bought a Pocket2 AND Samsung S10+ (the DJI chat said it was compatible) as a gift for my wife. On the day of arrival I plugged in the Pocket2 to "register" it and get a guarantee. The new phone immediately complained that the connection was damp. I then spent 2 HOURS sending video's, pictures, proof of purchase to the DJI "support" chat to be told I have to PAY to send it to Germany to get it repaired!! Terrible intro... if it works out though I may be back to increase it to 3 stars... Update: Increased to 3 stars as I got a postage label this morning.. Hopefully it will be checked over and returned and I can increase yet again..

2021-02-11
dresslily

Dresslily took my £70.30 and sent me my…

Dresslily took my £70.30 and sent me my 4 items. Only 1 was wearable.. the rest were trash and of shockingly poor quality.. I asked for a refund on the 3 items. I used Paypal resolution system to be told i was going to get back £48... I got back £18 almost on the eve of being out of time to take it further... meaning my one shirt priced @ £16.94 actually cost me £53.36 and I had to pay RETURN POSTAGE on the other 3!!!! They have the most ridiculous returns system.. I would never deal with this company again. Disgraceful customer service... PLEASE SHARE to others as the quality is altogether rubbish and they hide behind the longest, most difficult complaints system to get a refund. Use them at your peril.!!!!

2020-07-05Helpful 2