I order from Bob’s Chalet all the time
I order from Bob’s Chalet all the time. I usually make large purchases because I have a large family that I buy gifts for, resulting in free shipping. . The last purchase I made was large giving me free shipping. Bob’s was out of one of the items I purchased. They refunded me promptly for the out of stock item but would not grant me free shipping on my replacement item. I felt that was unfair to me being a loyal customer & it was not my fault for the out of stock item. The prices & quality are great though