Awful customer service
I have only used Discogs once and won’t ever use it again! I bought my brother a record which turned out was listed incorrectly on the website. This appeared to be an issue with the listing rather than the seller advertising it incorrectly. I attempted to contact customer services (which is not simple) and managed to raise a ticket through the chat bot. This was on the 19th December and I didn’t anticipate a quick reply with it being so close to Christmas. I ended up replying to my ticket another 4 times in January to ask for someone to reply. I eventually got a reply today 28th January!! No apology for the extremely long wait and told me to just contact the seller because they don’t get involved. So frustrating!